I added something, but I don't see it in the app

Did you update something in the operator back-office but it is not appearing in the guest app? 

Not seeing the changes that you applied in the operator portal could have multiple reasons: 

First of all, try closing the app, and reopening the app. All updates should be applied now. Still missing certain elements you added to the operator portal? It could be that you added something on organisational level and not on listing level. For example: 

If you created a new experience via Experiences in the left side bar > click "Create experience" in the top right > click "save" experience, this means that the experience is created on Organisational level, but not on listing level. To add the experience on listing level take the following steps 

1. Click on Listings in the left side-bar 
2. Select the Listing you want to add the experience for 
3. Select "experiences" in the top navigation 
4. Click on "add experience" 
5. Select the experience you want to add to the listing. 
6. The experience is automatically saved to the listing and show be now shown in the guest app. 

Do you still have issues? Please notify our support team.