How does the invite flow work?

Created by Sjeel Koster, Modified on Thu, 21 Mar at 8:46 AM by Sjeel Koster

The process for inviting guests is as follows:

If the reservation is added to the system, the Guest gets an Email / SMS depending on your invite touchpoint settings.
Guest clicks on 'Open web app' or Download (this depends on your settings)
The guest needs to sign in once. They have 3 options for signing in.
- Automatic sign-in via Apple
- Automatic sign-in via Google
- Enter their email. If they choose to enter their e-mail, they get a verification code per mail. To access the app, they need to add the verification code.
Once logged in, guests can access the guest app directly from their email, SMS, screensaver (if saved), or browser history.

An example video of how that works can be viewed here:

See the detailed steps below:

Step 1.

Step 2

step 3.

Step 4.