How can I manage my inquiries?

To manage your inquiries take the following steps: 

1. Go to inquiries in the left navigation

2. Here you see an overview of all your incoming inquiries

3. To manage a specific inquiry, click ‘view’ 

4. Fill in the response to the inquiry

5. Schedule the inquiry 

6. Give the inquiry a status

7. Click “save’ 

A guest gets notified if you put a response to the inquiry and change the status of an inquiry. 

The guest will be notified per email and SMS. The guest can find the notifications back in the ‘my stay’ section of the app.