What is an Upsell?

Created by Sjeel Koster, Modified on Wed, 22 Mar, 2023 at 6:57 AM by Sjeel Koster

An Upsell is something you want to sell to your guests to improve their stay. This means that the guest can request the service, product or experience via the app. 


The type of upsells you can think about: 

  1. Product upsells – a particular product you can buy, keep or consume, such as a bottle of champagne or a welcome pack.

  2. Rentable upsells – items available for rent like sports equipment or bicycles.

  3. Service upsells – services in and around the property like extra cleaning, early check-in, or babysitting.

  4. Experience upsells – experiences at the holiday location such as boat tours, surfing, yoga instruction and cooking classes.


Upsells can be offered by yourself or by suppliers you work with. If you want to connect a supplier to an Upsell, first create the supplier and later link it to the experience. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article